Paypal bane or boone?
February 3rd 2008 18:35
The Boon: Setting up a Paypal virtual terminal for business use, was a pain. You wait a few days for your money after someone has transferred funds and most customers are suspicious of using the service. But in all fairness, it fills a need.
The Bane: The set up was time was irksome, but nothing compared to trying to stop the service. They’re worse than AOL or some other equally obnoxious site to turn off when you try their service on a trial basis. For months I’ve been trying to shut off Paypal and it’s $30.00 a month fee for services I haven’t used or needed for almost a year now.
When I try to close the account on line, they tell me I can’t. When I phone, the party that can resolve the issue never answers. It’s become a monthly ritual. Today, I will set on the phone all day until I get to talk to a human or I will spam their brains out.
The Resolution? I leaning towards explosives and clock towers. The merchants terminal is closed, and the monthly fee is supposedly stopped, but, I still get this message:
“This account cannot be closed until the funds transfer from your bank account is completed.”
And there hasn’t been any-aarrrrrgggghhhhh. I've got blood shooting out of my ears, pass the duct tape, I've been violated.
Raven
The Bane: The set up was time was irksome, but nothing compared to trying to stop the service. They’re worse than AOL or some other equally obnoxious site to turn off when you try their service on a trial basis. For months I’ve been trying to shut off Paypal and it’s $30.00 a month fee for services I haven’t used or needed for almost a year now.
When I try to close the account on line, they tell me I can’t. When I phone, the party that can resolve the issue never answers. It’s become a monthly ritual. Today, I will set on the phone all day until I get to talk to a human or I will spam their brains out.
The Resolution? I leaning towards explosives and clock towers. The merchants terminal is closed, and the monthly fee is supposedly stopped, but, I still get this message:
“This account cannot be closed until the funds transfer from your bank account is completed.”
And there hasn’t been any-aarrrrrgggghhhhh. I've got blood shooting out of my ears, pass the duct tape, I've been violated.
Raven
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Comment by katyzzz
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I must say with Google, via EFT the funds get there so fast it sends you scrambling to the nearest ATM to collect and spend up BIG (ha, ha!)
katyzzz...good morning Raven, awake yet?
Comment by AmyHuang
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I don't like it when they charge a fee on a payment someone's just paid me
Comment by James Rickard
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Comment by tlcorbin
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It's for a virtual terminal service Amy, and If I needed it, tha'd be great, but they've stalled closing the service for over 6 months after it was agreed to be closed and kept grabbing the monthly fee.
The basic service is free James, but.....
Raven
Comment by Damo
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It sound like they are using the Internet Porn industry business model.
Easy to set up but impossible to cancel.
Such techniques were also perfected by Readers Digest.
They kept sending books and books despite being sent endless letters and phone calls.
The quickest way to fix them is to close cut off their money trail and tell them to take you to court.
I know for a fact in Australia they will lose.
I am not sure about American consumer law.
Comment by Lara M
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...and like Amy -- I'm annoyed when they charge me a fee for $ paid into my account, and will charge a fee as well if i consider taking out the $ (if it's below a certain amount). All about $ for them...
Comment by tlcorbin
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hahaha, Paypain works too Lara, Yahoo (owns Paypal, I believe) is having financial short falls for its shareholders this year, so, I guess they wanted me to cover their loses.
Raven
Comment by Johnny Come Lately
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Comment by tlcorbin
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Raven